Terms of service

OVERVIEW

Throughout these Terms of Service, the terms “we,” “our,” and “us” refer to Clara & Grey (“Company,” “we,” “us,” or “our”).

By accessing or using our website and purchasing from Clara & Grey, you agree to be bound by these Terms of Service (“Terms”), including any additional policies referenced herein or available by hyperlink, including our Privacy Policy and Refund Policy.

If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any Services.

Our store is hosted on Shopify Inc., which provides the ecommerce platform that allows us to sell our products and Services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least 18 years old or the age of majority in your state of residence.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.

You must not transmit any viruses, malware, or destructive code.

A violation of any of the Terms may result in immediate termination of your access to our Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse Service to anyone at any time for any reason.

You understand that content (excluding credit card information) may be transferred unencrypted over networks. Payment information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

SECTION 3 – ACCURACY OF INFORMATION

We are not responsible if information on our Site is inaccurate, incomplete, or outdated. The content provided is for general informational purposes only.

We reserve the right to modify the contents of this Site at any time without obligation to update information.

SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice.

We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products may be available exclusively online and may have limited quantities.

All products are subject to our Refund Policy.

We make every effort to display product colors and images accurately but cannot guarantee that your device will display colors correctly.

We reserve the right to:

  • Limit sales to any person or region

  • Limit quantities of products

  • Discontinue products at any time

We do not guarantee that product quality or Services will meet your expectations.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order at our discretion.

You agree to provide accurate, complete, and current purchase and account information. You agree to promptly update your account details as necessary.

For more details, please review our Refund Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and without warranties.

Your use of third-party tools is at your own risk and subject to the provider’s terms.

Any new features or Services added to the Site shall also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Our Site may contain links to third-party websites.

We are not responsible for the content, accuracy, or practices of third-party sites.

SECTION 9 – USER COMMENTS AND SUBMISSIONS

If you submit comments, suggestions, or materials to us, you agree that we may use, edit, publish, or distribute them without restriction.

You agree that your submissions will not violate any third-party rights or contain unlawful or malicious content.

You are solely responsible for any content you submit.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 – ERRORS AND OMISSIONS

Occasionally, there may be typographical errors or inaccuracies regarding product descriptions, pricing, shipping times, or availability.

We reserve the right to correct errors and cancel orders if necessary.

SECTION 12 – PROHIBITED USES

You are prohibited from using the Site:

  • For unlawful purposes

  • To violate intellectual property rights

  • To harass, abuse, defame, or discriminate

  • To upload malicious code

  • To collect personal data of others

  • To spam or scrape data

  • To interfere with security features

Violation may result in termination of access.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted or error-free Service.

All products and Services are provided “as is” and “as available” without warranties of any kind.

To the fullest extent permitted by law, Clara & Grey shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Service or products.

Some jurisdictions do not allow limitations of liability, so certain limitations may not apply to you.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Clara & Grey, its affiliates, employees, contractors, and partners from any claim arising from your breach of these Terms or violation of any law.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain valid.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by you or us.

We may terminate or suspend access immediately if you violate these Terms.

All obligations incurred prior to termination shall survive termination.

SECTION 17 – ENTIRE AGREEMENT

These Terms, together with our policies, constitute the entire agreement between you and Clara & Grey and supersede prior agreements.

SECTION 18 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

SECTION 19 – CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Continued use of the Site after changes constitutes acceptance.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

info@claraandgrey.com

Contact Us

Store Name: Clara & Grey
Business Name: KAB COMERCIO ONLINE LTDA
Company Number: 571769730001-01
Emailinfo@claraandgrey.com
Business Hours: Mon - Friday: 9am - 5pm (EST)